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BUYER INQUIRY DESK
12-hour reply window

Tell us what you are making.

Send your specification, target quantity and delivery date. Our export sales desk replies within 12 hours.

12-hour response window guaranteed
Compliance documents on request
Factory visits & buyer audits welcome
Fast-Track Direct Channels Desk Active Now

Or complete the technical specification wizard below for an itemized FOB costing:

7 required fields. Everything else helps us quote more accurately, but we can work without it. Direct Export Sales Desk
Your brand or importing company
Buyer / Sourcing Representative
Where quotation will be sent
Include country code
Delivery destination / HQ
FREQUENTLY ASKED QUESTIONS
Sampling, MOQ, lead times

Buyer Questions & Answers

Answers to common questions regarding sampling, MOQ, lead times and payment.

What is your minimum order quantity?

MOQ is confirmed per style and colourway, and is quoted in our first reply. It depends on the fabric, the number of colourways, the decoration method and the line the style runs on.

How long does production take?

Lead time is quoted against your specification and our current line schedule, and is confirmed in the costing. Cutting, sewing and finishing run to a planned schedule rather than to order intake, which is what keeps the quoted date reliable.

Can we order samples?

Yes. Development and pre-production samples are available on request. Please include the fabric, GSM, size range and any artwork with your inquiry.

What are your payment terms?

TT and LC are both accepted. Bank details are released with the proforma invoice, and the PI or LC number should be quoted in the bank reference.

Which certifications do you hold?

amfori BSCI (audit completed, C grade, monitoring ID 23-0223470), Sedex, OEKO-TEX, WRAP, ISO 9001:2015 and Accord on Fire & Building Safety. We are a member of BKMEA and registered with the Export Promotion Bureau and the Chief Controller of Export & Import. Full records are on the compliance page.

Can we audit your factory?

Yes, and we encourage it. Buyer audits are welcome at both the factory and the head office. Tell us your audit window when you inquire and we will schedule it.

Do you ship on our terms?

FOB, CIF and DDP are all quoted on request, by sea or air. Packing follows the buyer's specification — folding, poly-bagging, labelling, hang tags and carton marking.

What happens after I send this form?

Your inquiry is logged with a reference number and emailed to our export sales desk. You receive an acknowledgement with that reference, and a reply within 12 hours with costing, MOQ and lead time.

DIRECT BUYER INQUIRY DESK
12-Hour Export Reply Guaranteed

Ready to start a production run?

Send us your specification, target quantity and delivery date. Our export sales desk replies within 12 hours.